On Christmas Eve, Luckin Coffee's red apple daifuku became a holiday hit thanks to its cute shape, but it also unexpectedly triggered a conflict between stores and consumers. Third-party platforms continued to sell electronic vouchers, while many stores had long sold out and could not restock, causing a large number of customers to fail when redeeming their vouchers; some consumers ran to eight stores and still came away with nothing. Store staff became the ones facing the anger directly, and were even scolded by customers and complained about to the 12315 platform. In this storm caused by product supply and promotion being out of sync, who should be responsible? And how should consumers deal with the electronic vouchers in their hands? This article restores the full picture of the incident for you. [more…]

On the eve of the peak Christmas sales season, Starbucks suffered a large-scale strike in the United States. Since December 20, the Starbucks union launched actions in three cities—Seattle, Chicago, and Los Angeles—and within five days they spread to Denver, Pittsburgh, New York, Philadelphia, and many other places. The union said more than 290 stores were completely closed, while Starbucks officially said only about 170 stores were shut down and 98% of stores were operating normally. The two sides remain sharply divided on core issues such as wage increases and the contract framework. The strike could affect performance during the Christmas shopping season, and the company's stock price fell more than 5% over five days. How this labor-management confrontation will end is worth continuing to watch. [more…]

On Christmas Eve, the festive atmosphere in coffee shops is not only reflected in the drinks and decorations—the takeaway cups have also become a canvas for baristas to unleash their creativity. From the initial casual sketches of Christmas trees and Santa hats to the later non-stop fancy doodles, hand-drawn Christmas cups have gradually spread throughout the independent coffee scene. Some draw on cups while making coffee, while others have turned doodling into an assembly-line operation to meet customer expectations. This low-cost, heartfelt holiday merchandise not only gives customers a unique keepsake but also allows baristas to find the joy of handmade craft amid their busy schedules. This article will take you through how this hand-drawn trend evolved from a fleeting whim into a Christmas season staple. [more…]

During the Christmas season, major brands roll out limited-edition drinks, and McDonald's gingerbread oat latte has successfully broken through with its cute gingerbread man drawn in cocoa powder on the cup's surface, attracting many consumers to place orders and check in right away. However, not long after the new product launched, a group of netizens calling themselves the "first batch of victims" emerged on social platforms, posting photos of what they actually received—some gingerbread men turned into Voldemort after just one sip, some bore no resemblance to the official poster, and some cups were so clean that not even a trace of the gingerbread man could be found. This huge contrast between the "buyer's show" and the "seller's show" sparked heated discussion, and the comment section became a veritable roast session. It is worth noting that this Christmas limited-edition drink featuring the gingerbread man is currently only available at McDonald's stores in Hong Kong and Macau, and mainland consumers can only watch from behind their screens for now. [more…]

The Maan Coffee at 1979 in Shenzhen's Xiangmihu has officially closed permanently due to building demolition. This three-story standalone store, which operated for ten years, was once a landmark in the area and held countless coffee memories for consumers. From its opening in 2015 to its final curtain call, it witnessed a generation of Shenzhen residents gathering, working, and taking photos, with its iconic little bear ordering signs, holiday decorations, and cozy atmosphere. After the news spread, local netizens dug out old photos, sharing stories of their first cup of coffee here, the first contract they signed, and birthdays and marriage proposals they celebrated. Before the closure, a large number of customers made special trips to commemorate the place, lamenting that there would be no more Maan Coffee in Shenzhen. [more…]

Labor negotiations between Starbucks and Workers United have once again reached a deadlock. The union has announced that it will launch strikes this Friday in Los Angeles, Chicago, and Seattle to protest unfair labor practices and low wages. Since its founding in late 2022, the union has covered more than 525 stores and over 11,000 baristas across the United States, with 98% of members voting to authorize a strike. Starbucks, for its part, responded that it has reached 30 agreements and promised to raise wages and benefits, but the union believes the economic proposal is still not rigorous. How this dispute will evolve is worth continued attention. [more…]

Staying up late on New Year's Eve, exchanging New Year's greetings on the first day of the lunar new year — most workers can finally set aside their jobs and take a break. But in the coffee industry, there are still a group of people standing behind the bar, facing the morning rush of overwhelming orders, advance delivery orders, and the fluctuating customer flow after office buildings close for the holiday. Some are full of energy, driven by triple pay; some hold out on instant noodles in their posts until the New Year bell rings; and some set off on the road home well before New Year's Eve. This article records the real situations of coffee workers during the Spring Festival, taking a look at who is busy, who is slacking off, and who is secretly treating themselves to a latte during this holiday. [more…]

As soon as December arrives, Christmas is just around the corner, and a special "handicraft project" has suddenly become popular in the coffee community—making Christmas trees out of coffee beans. This trend has swept in with great force, drawing everyone from ordinary enthusiasts to coffee shop owners. Why has everyone become obsessed with coffee bean Christmas trees? They can not only use up expired beans and create a festive atmosphere, but also absorb odors—truly killing three birds with one stone. From minimalist versions to maximalist ones, from green beans to light and dark roast blends, and even giant versions, the possibilities are endless. However, it looks easy but is hard to do, and those with clumsy hands are crying out, "Does this tree really have to be made?" This article will take you through this coffee bean Christmas tree frenzy and show how coffee lovers are using beans to play with Christmas creativity. [more…]

Ethiopia is the birthplace of coffee, and the local coffee ceremony is far richer than just a cup of drink. Based on a three-week firsthand experience, this article provides a complete breakdown of the coffee ceremony process: laying out fresh green grass, washing raw beans, roasting over charcoal, crushing in an iron mortar, boiling in a clay pot, and then the three-round coffee drinking order of "Abol," "Tona," and "Baraka," along with the accompanying snacks. The article also describes the unique atmosphere created by myrrh incense, and why locals insist on hand-crushing rather than using a machine grinder. Whether you are a coffee enthusiast or a cultural explorer, you can feel the devotion and ease of this ancient ritual, and learn about Front Street Coffee's recommendations for Ethiopian coffee. [more…]

Halloween has just passed, and the Christmas season has arrived right on its heels. Christmas topics are trending on social media, and a Christmas tree latte art craze has swept through the coffee community. Because the design is simple to learn and visually striking, many netizens have been flocking to Manner stores to ask baristas for custom versions. However, not every barista is skilled at this design, so some have quietly picked up thermometers and practiced hard in their spare time. This article will walk you through the origins and development of this Christmas latte art trend, and the efforts baristas make to fulfill their customers' wishes. [more…]

During the Christmas season, the Christmas tree latte art introduced by Manner Coffee became a reason for many consumers to check in. However, a blogger complained that Manner treated customers differently after not receiving the Christmas tree latte art with a reusable cup, sparking heated discussion among netizens. Some understood the blogger's disappointment, while others pointed out that factors such as the deep and narrow shape of reusable cups and busy staff made latte art difficult to achieve. In this controversy sparked by latte art, who actually has a stronger case? What does latte art really mean for a cup of coffee? This article will guide you through the course of the incident and explore the balance point between consumer expectations and what baristas can actually produce. [more…]

Christmas has just ended, and while most consumers are still basking in the warm festive atmosphere, Luckin Coffee's frontline employees have experienced what can only be described as a "Christmas calamity." The brand's limited-time Christmas perk—a co-branded sticker free with any drink purchase—was intended as a goodwill gesture to reward customers, but unexpectedly triggered a massive surge in orders across stores nationwide. Label printers kept churning out endless strips of labels, drink stickers and gift stickers became indistinguishable from one another, and on top of that, two new Christmas drinks with nearly identical recipes launched simultaneously, leaving already busy baristas overwhelmed. What kind of chain reaction did this 24-hour holiday campaign actually bring to store operations? This article recreates the real experiences of Luckin's workers on this particular Christmas. [more…]

As the Spring Festival approaches, Starbucks has launched a new whole cake called "Eight Treasure Blessing Cake," priced at 69 yuan and available only in select cities. Three other flavors—Fortune Hawthorn Cake, Eight Treasure Good Luck Cake, and Star Wish Bamboo Cake—are also hitting the shelves simultaneously. This cake combines eight ingredients: walnuts, crushed hazelnuts, red dates, almonds, pumpkin seeds, peanuts, cashews, and dried cranberries, paired with a curd cheese cake, and has been jokingly dubbed "qiegao" (a type of traditional Chinese sticky rice cake) by many netizens. Some people serve it on their New Year's Eve dinner table, while others think the forced integration is inappropriate. As coffee enthusiasts, Front Street Coffee has also been paying attention to the market response to this product. This article will provide a comprehensive look at Starbucks' Spring Festival limited-edition attempt from the perspectives of product information, consumer reviews, and taste tests. [more…]

The Christmas season has arrived, and Starbucks, as usual, is the first to kick off the holiday marketing campaign, giving its coffee packaging a full red-themed makeover. This year, what has sparked heated discussion is not only the new products themselves but also the addition of spokesperson Fei Xiang—the Red Fuji series drinks, paired with celebrity stickers and apple sock merchandise, have drawn criticism from many netizens for their "cheesy" use of internet slang on the stickers. Is this move an attempt to break into the middle-aged and elderly market, or yet another down-to-earth attempt at brand aesthetics? Meanwhile, brands such as Luckin, Tims, and Seesaw have also jumped on the mulled wine americano bandwagon, and the Christmas coffee battle is in full swing. [more…]

As Christmas approaches, Luckin Coffee, in addition to launching new holiday products, is also bringing back its former hit Christmas Sweetheart Thick Milk Latte and the Tom and Jerry co-branded limited edition that caused a frenzy in October. However, the news of this return did not come from official sources, but was leaked in advance by netizens on social media, including the launch time of next Monday (December 18) and the designs of the three-piece set of paper bags, cup sleeves, and stickers. The festive Christmas packaging has prompted many consumers to declare they "must grab it," and pre-sale links have already appeared on second-hand platforms. Nevertheless, the frequent co-branded campaigns have also left some netizens feeling weary, complaining that they haven't yet collected all the badges and can't keep up with drinking them all. Meanwhile, netizens suspected to be Luckin employees nervously pleaded for the posts to be deleted, worried that revealing company information in advance would lead to serious consequences. This co-branded campaign that went viral before it was even announced once again demonstrates netizens' "extraordinary" intelligence-gathering abilities. [more…]

Competition among coffee brands in packaging design is becoming increasingly fierce. Luckin Coffee has launched its Christmas series paper cups early this year, sparking widespread resonance with a set of simple yet thoughtful interactive designs. From the changing expressions hidden behind the cup sleeve to the clever placement of the logo for finger pressing, Luckin blends collectibility, small details, and little surprises into one, precisely capturing the emotional needs of young consumers. This article will analyze in detail the design highlights of this year's Christmas cups, look back at last year's "Hold onto Luck" idea, and explore why this kind of emotional design has quickly gone viral among office workers. [more…]

Not long after Luckin's Christmas season limited-edition Christmas Baked Pudding Latte made its return, it was thrust into the spotlight over "no pudding, no cream." Consumers questioned that its promotional images were tempting but misleading, while the company responded that "pudding" refers only to the flavor, and that the cream melting is a normal phenomenon. Behind this misunderstanding, is it misleading product naming and imagery, or consumers' cognitive bias about the characteristics of cream in hot drinks? This article sorts out the ins and outs of the incident and reveals the scientific reasons why cream easily melts when added to hot drinks, helping coffee lovers view this festive special drink rationally. [more…]

Christmas is almost here—want to add a little festive cheer to your coffee? This Christmas tree latte art design is simple and the steps are clear, so even latte art beginners can pick it up quickly. Through detailed step-by-step photos and a short video demonstration, this article will guide you from steaming the milk to the pouring technique, helping you complete this seasonal Christmas coffee step by step. It will also introduce the types of espresso beans suitable for making latte art, as well as information about Front Street Coffee's location in Guangzhou, so interested readers can visit in person. [more…]

Manner, which once went viral on social media with a Christmas tree latte art on a hot latte, is now frequently criticized by customers for declining latte art quality or even outright refusal. From the latte art surprises that were readily available last year to many customers being turned away with their mugs this year, what exactly has happened to Manner's latte art service? Some employees have revealed that severe understaffing at stores has led to a lack of training for new hires, with some new employees starting work just three days after joining, unable to steam milk or pour latte art. Faced with such changes, how should coffee lovers adjust their expectations? This article walks you through the whole story and the reasons behind it, and you are also welcome to check out Front Street Coffee's related product recommendations to find your own perfect cup of coffee. [more…]

During the Christmas season, Starbucks launched a series of holiday-exclusive products in North America, ranging from co-branded cups to prize-winning mini-games, and even silicone straw covers sold in blind boxes, sparking widespread discussion on social platforms. However, the actual appearance of these blind-box straw covers left many consumers exclaiming that they were "ugly in a fair way," with both their shapes and color schemes becoming focal points of criticism. This article will walk you through the specific mechanics of Starbucks' blind-box marketing campaign, the product design, and genuine feedback from netizens, while also comparing the different approaches of the Front Street Coffee brand when it comes to coffee-related merchandise. [more…]